Privacy Policy
Last updated: 7 December 2025
1. Introduction
Nationwide Roofing Specialists ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or consultation
- Contact us via phone, email, or contact forms
- Subscribe to our newsletter or marketing communications
- Engage with our services
This information may include:
- Name and contact details (email address, phone number, postal address)
- Property details and location
- Service requirements and preferences
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent on pages
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your service requests and provide quotes
- Communicate with you about our services
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and enhance security
4. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our business (e.g., BetterHomeHub for quote processing)
- Business Partners: Vetted roofing professionals who can fulfill your service requests
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Data Protection Rights
Under UK GDPR, you have the following rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Request restriction of processing your data
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing of your data
To exercise these rights, please contact us at support@nationwideroofingspecialists.co.uk
7. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@nationwideroofingspecialists.co.uk
- Phone: 03330 907 934