Terms of Service

1. Agreement to Terms

By accessing and using the Nationwide Roofing Specialists website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Description of Services

Nationwide Roofing Specialists provides roofing installation, repair, maintenance, and roof cleaning services throughout the United Kingdom. We connect customers with qualified roofing professionals.

3. Use of Website

3.1 Permitted Use

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates any applicable law or regulation
• Transmit any harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of the website
• Use automated systems to access the website without authorization

3.2 User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Quotes and Estimates

4.1 No Obligation

Quotes provided through our website or by our representatives are estimates only and are not binding contracts unless explicitly stated in a formal written agreement.

4.2 Quote Validity

Quotes are typically valid for 30 days from the date of issue unless otherwise specified. Prices may vary based on site conditions discovered during inspection.

5. Service Agreements

5.1 Written Contracts

All roofing services will be provided under a written contract that specifies the scope of work, materials, timeline, and payment terms.

5.2 Changes to Scope

Any changes to the agreed scope of work must be documented in writing and may result in price adjustments.

6. Payment Terms

6.1 Deposits

We may require a deposit before commencing work. Deposit amounts will be specified in your service agreement.

6.2 Payment Schedule

Payment terms will be outlined in your service agreement. Final payment is typically due upon completion of work.

6.3 Late Payments

Late payments may incur interest charges as permitted by law. We reserve the right to suspend work for non-payment.

7. Warranties and Guarantees

7.1 Workmanship Warranty

We provide warranties on our workmanship as specified in your service agreement. Warranty periods vary depending on the type of work performed.

7.2 Material Warranties

Materials are covered by manufacturer warranties. We will assist in warranty claims where applicable.

7.3 Warranty Exclusions

Warranties do not cover:

• Damage caused by extreme weather events
• Damage from lack of proper maintenance
• Unauthorized modifications or repairs
• Normal wear and tear

8. Limitation of Liability

To the maximum extent permitted by law, Nationwide Roofing Specialists shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

9. Indemnification

You agree to indemnify and hold harmless Nationwide Roofing Specialists from any claims arising from your violation of these Terms or your use of our services.

10. Insurance

We maintain appropriate public liability and employer's liability insurance. Proof of insurance is available upon request.

11. Cancellation Policy

11.1 Customer Cancellation

You may cancel services as outlined in your service agreement. Cancellation fees may apply depending on the stage of work.

11.2 Our Right to Cancel

We reserve the right to cancel services if site conditions are unsafe or if you breach these Terms.

12. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Nationwide Roofing Specialists and protected by copyright laws.

13. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of England and Wales.

14.2 Complaints

If you have a complaint about our services, please contact us first to resolve the matter informally. We are committed to resolving disputes amicably.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of modified Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Information

For questions about these Terms, please contact us:

• Email: support@nationwideroofingspecialists.co.uk
• Phone: 03330 907 934